We have not automated our support system yet. Please send your request for support to our Marketing and Sales Department at support at abacus-semi.com. We will post updates when and if they are necessary and available.

Firmware Updates and Upgrades

We will make all firmware updates available free of charge for the life of the product. A firmware update is defined as a modification of the firmware that retains its original scope of functions and features but does not expand on either. In general, firmware updates can be compared to bugfixes. If you need an additional set of features or functions you will need a firmware upgrade if the application software cannot deliver the required additional function and feature set. We will post updates to our firmware and drivers for UNIX (FreeBSD) and Linux and newer at an appropriate time. At this point in time, no driver or firmware updates are necessary or available. Updates are going to be provided as a kit with driver and firmware as one single install for each Operating System.

SDK Downloads

We will post updates to our SDK at an appropriate time. At this point in time, no SDK updates are necessary or available. Our SDK is based on Eclipse. Please check first that your Eclipse installation is current.

API Downloads

We will post updates to our APIs (openCL or openACC) for UNIX/Linux at an appropriate time. At this point in time, no software updates are necessary or available.

Free and Open Source Software

We have included a few links to Free and Open Source Software that we have been made aware of as potential targets for our coprocessors and APIs.

Cybersecurity Suggestions

Based on many requests we have added a section on easy-to-follow Cybersecurity recommendations.